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Operations Administrative Assistant (Remote) id-25172

This is a remote position.

Company Overview
ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.

At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.

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Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.

But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.

Job Description

We’re hiring a reliable, tech-savvy Admin/Operations Assistant to provide essential administrative support across HR, operations, and basic accounting. This role is perfect for someone who enjoys keeping things organized, is comfortable in a steady, task-oriented position.

Responsibilities
  • Maintain and organize employee records in Dropbox
  • Track and manage PTO, sick leave, and accruals
  • Assist with onboarding and offboarding tasks, including HR documentation
  • Prepare data for payroll processing (no actual payroll submission required)
  • Schedule meetings, manage calendars, and send internal reminders
  • Build and maintain task lists and SOPs in Monday.com
  • Monitor and respond to customer and social media messages
  • Provide light administrative support across various departments as needed

Requirements

  • Graduated with a 3-year or 4-year Bachelor’s degree
  • Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
  • Must be comfortable with using Hubstaff, a time-tracking application
  • HR operations experience is preferred but not required
  • Strong admin and data entry skills
  • Tech-savvy (familiar with tools like Zoom, Google Workspace, Dropbox, and social media)
  • Proactive and organized; able to suggest and improve systems
  • Clear communication skills, especially for interviews
  • Comfortable in a long-term, task-based role
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Familiarity with tools such as Monday.com, Dropbox
  • Strong organizational skills for managing administrative tasks
  • Professional-level English (written and verbal/voice)
  • Computer or laptop with access to the internet (minimum speed of 25 Mbps)
Compensation and Benefits
  • Competitive salary
  • Work from home
  • Prepaid HMO
  • Bonuses and incentives
  • Paid training.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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