Cigna – Instructional Designer/Training Specialist – MDLIVE – Miramar, FL id-24087
Company: Cigna
Job description: The Instructional Designer/Trainer position reports to the Director of Learning & Development. This position is responsible for designingonline training courses, instructor-led virtual and in-person training, identifying methodologies to be used to deliver content and organizing the content and flow of information using storyboarding techniques.
Responsibilities also include facilitating training sessions via classroom instruction and online instruction/support tools, incorporating a variety of instructional strategies to accommodate adult learning styles.
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Responsibilities
- Assess training needs through surveys, interviews, focus groups, etc.
- Plan and manage course design anddevelopment projects
- Identify instructional end goals and create content that matches them
- Design, and develop learning and delivery strategies including leader guides, participant guides, learning activities, job-aids, storyboards, video scripts, design documents, video learning modules, pre-work, post-work and train-the-trainer materials to facilitate learning, promote behavioral change, and drive organizational performance goals by applying sound instructional design and practices while accommodating adult learning styles.
- Create and maintain engaging learning activities and compelling course content that enhances retention and transfer
- Create and maintain supporting material/media (audio, video, simulations, role plays, learning activities, etc.)
- Develop storyboards and work with courseware developers, voice over artists, and subject matter experts to produce online self-paced courses/videos
- Decide on the criteria used to judge learner’s performance and develop assessment instruments
- Work with the LMS Administrator to set up course offerings
- Conduct Train the Trainer and pilot sessions
- Facilitate both online and classroom training
- Act as a backup for Training Specialists by facilitating both online and classroom training as needed
- Maintain project documentation and course folders
- Perform quality check of produced course content
- Other duties as assigned
Qualifications
- Excellent written and verbal communication skills, and the ability to interact effectively with all levels
- Strong presentation and facilitation skills
- Ability to work across all levels of the organization
- Demonstrated experience in design and delivery of successful training programs
- Effective project management skills to organize training projects and to ensure quality
- Must be proficient in Microsoft Word and PowerPoint
- Knowledge of rapid authoring tools (Articulate, Camtasia,) and a sound editing tool (Audacity).
- Hands on working experience with a Learning Management System – Success Factors or Litmos is a plus
- Detail oriented
- Self-starter; highly motivated; able to work with minimal supervision
- Must have the ability to work independently as well as in a team environment
- Must have the ability to work on multiple projects simultaneously and prioritize them in a very fast-paced manner
- Bachelor’s degree or combination of equivalent certifications and work experience
- Minimum of 5 years’ experience in instructional design
- Minimum 5 years experience in facilitation
This role is Flex/WFH which allows most work to be performed at home or on occasion at a Cigna office location.
For this position, we anticipate offering an annual salary of $53,300 – $88,800, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we’ll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the “Life at Cigna” tab on our careersite: www.cigna.com/careers
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Expected salary: $53300 – 88800 per year
Location: Miramar, FL
