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Central Review Estimator (Work-From-Home) id-25200

Our Client is seeking a Central Review Estimator to join their team.  This role will be essential in standardizing estimating accuracy,maintaining compliance with DRP metrics, and enhancing the efficiency of their high-volume collision centers.

As a Central Review Estimator, you will be responsiblefor reviewing estimates from multiple shop locations to ensure accuracy, DRPcompliance, and operational efficiency. You will act as a key liaison between their estimators, DRP partners, and corporate leadership to ensure estimatesalign with insurance guidelines and company policies. 

This is a work-from-home position, but candidates must belocated in the New Jersey market and able to travel to shop locations inEastern NJ, from Freehold to Newark. Occasional travel (10%) is required fortraining and onboarding new estimators.

 

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Key Responsibilities

  • Estimate Review & Accuracy
    • Review and approve repair estimates prepared by shop estimators.
    • Ensure estimates adhere to DRP guidelines, insurer requirements, and company standards.
    • Identify and correct estimate inconsistencies before submission to insurers.
    • Identify items and opportunities to maximize profitability
  • DRP Compliance & Performance
    • Monitor and enforce adherence to insurance carrier performance metrics (cycle time, severity, repair vs. replace decisions, etc.).
    • Ensure KPIs are met and proactively address non-compliance trends.
    • Act as a point of contact for DRP partners to resolve escalated estimate disputes.
  • Training & Process Standardization
    • Travel to shop locations (10%) to train and onboard new estimators.
    • Provide ongoing coaching on best practices for estimating and DRP performance optimization.
    • Work closely with operations leaders to improve estimator effectiveness.
  • Operational Efficiency & Supplement Control
    • Reduce cycle time and supplement frequency by identifying missed repair operations upfront.
    • Collaborate with shop estimators and insurance adjusters to minimize delays.
    • Ensure consistency in repair vs. replace decision-making.


Requirements

  • 5+ years of high-volume estimating experience in a collision repair or MSO environment.
  • Expertise in DRP guidelines and experience working directly with all major insurance carriers.
  • Strong proficiency in CCC ONE, Audatex, or Mitchell estimating software.
  • Ability to analyze KPIs and optimize estimating practices to improve DRP compliance.
  • Excellent communication and problem-solving skills to collaborate with estimators, insurance partners, and shop management.
  • Must be highly organized, detail-oriented, and able to work independently in a remote setting.
  • Ability to travel within the Freehold, NJ area as needed (10%).


Benefits

  • Work-from-home flexibility with company-provided equipment and estimating software.
  • Competitive compensation & benefits package
  • Professional development and career growth opportunities in a leading MSO.
  • Mileage reimbursement provided for training-related travel.
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